Last modified: May 1, 2016
Tenacity’s mission is to close college information gaps facing underserved communities (i.e. low income and first generation students). Tenacity uses online tools and content to ensure that everyone has the confidence and know-how to pursue higher education or to support others in doing so. We recognize the importance of protecting the privacy rights of our students and mentors (“users”).
Information We Collect and How We Use It
Tenacity uses information collected by the Service consistent with our mission.
Basic Account Information
When students or mentors create an online user account, we collect personally identifiable information, including but not limited to: first name, last name, grade level, email address, password, and phone number (optional). We use users’ telephone numbers only to send weekly text message reminders. Users may opt-out of this feature at any time.
When the student user completes tasks on the online portal, we may also collect a wide variety of academic, extracurricular, financial, and personal information as it pertains to the college preparation process. This information is subject to change at any time as we revise and improve our content.
Some individuals may be invited to participate in pilot programs in collaboration with community organizations or educational institutions. If your user account is created during a pilot program, the community organizer, counselor, point of contact, or leader in charge of the program will automatically be given access to your account. If you wish to revoke this third-party’s access to your account, you must forfeit participation in the pilot program.
When you use our Site, we may receive information (“Log Data”) such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive Log Data when you interact with our Service, for example, when you visit our Site, sign into our Site, interact with our email notifications and text messages, or use your account to authenticate to a third-party website or application. We may also receive Log Data when you click on, view, or interact with links on our Site, including links to third-party applications, such as the FAFSA. Tenacity uses Log Data to provide, understand, and improve our Site. We store Log Data security and indefinitely. We have a strict policy of not storing any identifying or sensitive information in the logs.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Site:
Use by Children Under 13 Years of Age is Prohibited
The Service is not intended for use by persons under 13. We do not knowingly collect personally identifiable information online from children under the age of 13. If you become aware that your child, or any child, has provided us with their personal information, please contact us [here] to have the user account terminated. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child’s account.
This Site contains links to other websites. Please be aware that we are not responsible or liable for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other website that collects personally identifiable information. Nevertheless, we seek to protect the integrity of our Site and welcome any feedback about these linked websites, including if a specific link does not work.
We work hard to protect Tenacity and our users from unauthorized access, alteration, disclosure, or destruction of information we hold. In particular:
Terms of Service Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of the Service.
Effective date: May 1, 2016